Shipping & Return Policies

Return Policies

What is your return policy?

Unfortunately, we do not accept returns at this time.

What if I receive a damaged or defective item?

We apologize for any inconvenience caused. Please contact us within 10 hours of receiving your order and we will work with you to find out a solution.

Can I exchange an item for a different size or colour?

We do not offer exchanges at this time. Please make sure to carefully review the sizing and colour information provided on our website before making your purchase.

What if I change my mind about my purchase after I receive it?

Unfortunately, we do not accept returns or offer refunds for change of mind or buyer's remorse.

What if I receive the wrong item?

We apologize for any mistake on our part. Please contact us within 10 hours of receiving your order and we will work with you to find a solution.

Can I cancel my order after it has been shipped?

We do not allow order cancellations once the order has been shipped.

What if I have a question or concern about my order?

We apologize for any inconvenience caused by our no-return policy and appreciate your understanding. If you have any further questions or concerns, please do not hesitate to contact our customer service team.

Shipping Policies

Which countries do you ship?

We currently offer shipping within INDIA only.

What are the shipping rates?

Shipping rates are calculated based on the weight and destination of your order.

When the order will get shipped?

We do our best to process and ship orders as quickly as possible, usually within 2-3 business days.

How much it will take to deliver the order once shipped?

Standard shipping typically takes 3-7 business days.

How will i know about shipping & delivery dates?

Once your order has shipped, you will receive a shipping confirmation email with tracking information.

What if my order gets delayed?

Please note that we are not responsible for any shipping delays caused by carriers or any other factors outside of our control.

Having some queries regarding my shipping?

If you have any special shipping requests, such as accelerated or international shipping, please contact us at contact@ajacreation.com or call us at +91-9428231714 before placing your order to discuss availability and pricing.

I need to change my shipping address?

If you need to make any changes to your shipping address after placing your order, please contact us as soon as possible. We cannot guarantee that we will be able to update the address if the order has already been shipped.